arXiv AI By Shreya Rajpal, Sonia Sharma, Swapnil Parekh, Lisa Li, Jeyendran Balakrishnan, Nagaraj Janardhana, Andrew Mattarella-Micke

Evidence Before Sampling: Interpretable Implicit Negative Candidate Discovery for Recommendation

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The paper introduces a method for discovering implicit negative candidates in recommender systems by extracting symbolic rules from observed customer behavior. These rules are scored on support, informativeness, and product relevance, then interpreted by a large language model to align with business objectives. Experiments in an industrial B2B setting and on five public datasets show that the approach improves precision and downstream PR-AUC compared to baseline negative sampling methods.

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arXiv AI
Aug 26

From Gradient-Boosted Trees to Deep Recommenders: Practical Lessons from Migrating a Production Customer Support Recommender

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By Sonia Sharma, Jeyendran Balakrishnan, Shreya Rajpal, Swapnil Parekh, Nagaraj Janardhana, Andrew Mattarella-Micke
arXiv AI
3d ago

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By Yu Hou, Nathaniel Kang, Pengkai Wang, Hua Li
arXiv Computation and Language
Sep 11

LLMAR: A Tuning-Free Recommendation Framework for Sparse and Text-Rich Industrial Domains

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By Ryogo Hishikawa, Ichiro Kataoka, Shinya Yuda
arXiv AI
Sep 17

Scaling Articulated Rationales for MLLM-based Recommendation

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By Haoke Xiao, Yueyang Liu, Yuhui Zhang, Xiang Chen, Yufei Liu, Jia Xu, Yalong Guan, Xiaolan Zhu, Xiaoyu Zhang, Shijun Wang, Shuang Yang, Zijie Meng, Zejian Zhang, Ruochen Yang, Xiangyu Wu, Tingting Gao, Han Li, Lantao Hu, Cheng Luo, Kun Gai