arXiv Computation and Language
Sep 25

Same Words, Different Actions: Paired Turn-Taking Evaluation under Rewritten Dialogue Contexts

The paper introduces ECHO, a paired diagnostic benchmark for evaluating Chinese real‑time spoken dialogue systems on turn‑taking. ECHO pairs examples that share the same overlap transcript but differ in preceding multi‑turn context, requiring either Yield or Keep actions, and also includes off‑talk cases to test unnecessary yielding. Experiments on four speech systems reveal that three systems over‑yield, correctly keeping the floor on fewer than 13% of backchannels, while the fourth system shows a more balanced performance, illustrating that interruption‑only evaluation can overestimate turn‑taking reliability.

By Shuofeng Zhao, Hongwei Cai, Wenke Fan, Qingxiang Guo, Zhou Wang, Dawei Yang, Zhiyang Zhou, Yingxin Shang, Weixu Wang, Lin Yang, Shuran Zhou, Yang Song
arXiv Computation and Language
Oct 16

SITAR: A Situational Distortion Metric for Automatic Speech Recognition Evaluation

The paper introduces SITAR, a situational distortion metric for evaluating automatic speech recognition (ASR) systems. SITAR aggregates situational severity and cumulative extent into a unified score using a bounded recursive formulation, and is implemented as a lightweight BERT-family regressor that requires minimal runtime cost. The authors validate SITAR through extrinsic and intrinsic protocols, showing it tracks capability scaling and provides diagnostic utility across diverse datasets and models.

By Mingzhe Lu, Jinhao Liu, Yunpeng Li, Hang Su, Lichun Fan, Jian Luan
arXiv Computation and Language
Sep 25

Proactive for Uncertainty: Cause-Aware Error Diagnosis and Interactive Clarification for Spoken Dialogue Systems

The paper introduces a cause-aware error recovery framework for cascaded Automatic Speech Recognition – Large Language Model (ASR‑LLM) pipelines in Spoken Dialogue Systems. It replaces simple ASR confidence filtering with precision‑focused detectors that use deep ASR latent representations to classify token‑level errors into perception, comprehension, and deletion failures. This fine‑grained diagnosis enables the LLM to execute targeted, multi‑turn clarification strategies, leading to a more than two‑fold increase in recall on domain‑shift errors and significant reductions in word error rate and downstream task errors across varied accents, distortions, and domains.

By Yizhou Peng, Ziyang Ma, Changsong Liu, Yi-Wen Chao, Xie Chen, Eng Siong Chng