arXiv AI By Suhyun Lee, Wenxuan Zhang, W. Quin Yow, Yang Deng

CC-Mediation: Evaluating Large Language Models for Cross-Cultural Conflict Mediation

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CC-Mediation is a benchmark comprising 1,661 ten‑turn dialogues grounded in the Developmental Model of Intercultural Sensitivity (DMIS), designed to evaluate large language models (LLMs) on cross‑cultural conflict mediation. It introduces two DMIS‑based metrics—Trajectory AUC and a signed Wasserstein‑1 distance—to assess the persistence and magnitude of intercultural stance change. The study finds that current LLMs struggle with both when to intervene and how to respond, due to positional priors and late‑layer elicitation collapse.

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