arXiv AI By Xi Zhou, Famin Wu, Mingming Li, Hongyue Zhang, Jiao Dai, Jizhong Han, Tao Guo

BAHSD: Bridging the Long-tail Gap via Adaptive Distillation in Black-box Sequential Recommendation

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arXiv:2606. 03091v1 Announce Type: cross Abstract: Sequential recommendation systems are widely adopted but often deployed as black-box APIs, which has driven recent interest in model extraction to replicate their capabilities locally.

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arXiv AI
Aug 26

From Gradient-Boosted Trees to Deep Recommenders: Practical Lessons from Migrating a Production Customer Support Recommender

The paper documents the migration of a live conversational recommendation system from a gradient‑boosted multiclass model to a pairwise‑binary deep recommender. It explains how reformulating the task, using negative sampling, noise injection, and attention pooling over transcript chunks enabled the new model to handle dynamic, multimodal data and long conversation context. The authors compare several architectures and loss functions, showing that the deep recommender matches or surpasses the CatBoost baseline, especially in later conversational stages.

By Sonia Sharma, Jeyendran Balakrishnan, Shreya Rajpal, Swapnil Parekh, Nagaraj Janardhana, Andrew Mattarella-Micke