arXiv Machine Learning By Babar Shah, Faheem Ullah, Myles Watkinson, Muhammad Moiz Khalid, Tehmina Karamat Khan, Muhammad Junaid

Analysing User Reviews to Identify User Concerns Around Permissions in AI Apps

Read the original on arXiv Machine Learning →

arXiv:2607. 29343v1 Announce Type: new Abstract: Artificial intelligence is increasingly embedded in everyday software, making its integration into mobile apps inevitable.

Machine-generated by The Flow from the publisher's headline and feed description — not written or checked by a human. The full article lives at arXiv Machine Learning.

arXiv AI
Sep 15

From Voice to Value: Leveraging AI to Enhance Spoken Online Reviews on the Go

The paper introduces Vocalizer, a mobile app that lets users submit spoken online reviews enhanced by a large language model. A longitudinal study shows that users often use the AI to add detail and that interactive AI features boost confidence and willingness to share reviews. The authors also outline the benefits and challenges of embedding AI assistance in review-writing systems.

By Kavindu Perera, D\'aniel Szab\'o, Niels van Berkel, Aku Visuri, Chi-Lan Yang, Koji Yatani, Simo Hosio
Hugging Face Trending Papers
Aug 10

Security and Privacy Taxonomy Generation from Mobile App Reviews

Mobile app reviews are a rich, continuously renewing source of how users experience privacy and security, yet existing taxonomies of these concerns are hand-crafted and cannot keep pace with the evolving nature of the data. Automating taxonomy construction is the natural response, but scalability is the core challenge: current LLM- and clustering-based methods are developed for scientific corpora of a few thousand documents and do not extend to app review collections numbering in the hundreds of thousands.

arXiv Computation and Language
Sep 18

What Users Think of Generative AI: A Cross-Platform NLP Analysis of Trust and Friction in App Store Reviews

The study analyzes 17,012 app‑store reviews for six major generative‑AI apps, using BERTopic and RoBERTa to uncover topics and sentiment. Negative sentiment is most common around advertising, authentication, server reliability, and subscription pricing, with significant differences across apps—Claude shows the highest negative sentiment yet a highly enthusiastic user base. The authors also note geopolitical and privacy concerns for DeepSeek and propose a Trust Friction Score to quantify trust and usability barriers.

By Md Jafrin Hossain, Umme Nusrat Jahan, Shouvaggo Sharif Shammo