arXiv AI By Abayomi O. Agbeyangi, Jose M. Lukose

AI-Driven Feedback Systems, Digital Labour, and Silent Quitting: Transforming African Workplaces

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arXiv AI
Sep 1

The Landscape of Generative AI in Information Systems: A Synthesis of Secondary Reviews and Research Agendas

The paper reviews secondary studies and research agendas on generative AI (GenAI) in information systems, synthesizing evidence from 28 selected papers. It identifies GenAI’s transformative benefits—productivity, innovation, personalization, and democratized expertise—while highlighting challenges such as technical unreliability, ethical risks, and governance gaps. The authors propose a research agenda that shifts IS scholarship toward shaping the co‑evolution of AI capabilities with organizational routines, societal values, and regulatory institutions, emphasizing hybrid human‑AI ensembles, situated validation, design principles for probabilistic systems, and adaptive governance.

By Aleksander Jarz\k{e}bowicz, Adam Przyby{\l}ek, Jacinto Estima, Yen Ying Ng, Jakub Swacha, Beata Zielosko, Lech Madeyski, Noel Carroll, Kai-Kristian Kemell, Bartosz Marcinkowski, Alberto Rodrigues da Silva, Viktoria Stray, Netta Iivari, Anh Nguyen-Duc, Jorge Melegati, Boris Deliba\v{s}i\'c, Emilio Insfran
arXiv Computation and Language
Sep 21

Measuring Digital Labour Market Transitions with a Digital Semantic Score: An AI-Based Methodology Applied to the Dutch Labour Market

The paper presents an AI-based methodology that uses embedding-based similarity search and large language model classification to map Dutch job profiles to harmonised ESCO occupations. It introduces a Digital Semantic Score, which quantifies the association of job titles and skills with digital concepts relative to a non-digital reference, moving beyond keyword-based approaches. The study finds that digitalisation is unevenly distributed across occupations, with managerial, professional, and ICT roles showing the strongest digital language, while career-transition and skill analyses reveal pathway-dependent movement toward digital work and a multidimensional nature of digital capability.

By Sadegh Shahmohammadi, Xavier Pinho, Mairi Bowdler, Suhendan Adiguzel-van Zoelen, Joost van Genabeek
arXiv AI
Aug 28

Toward a New Science of AI as Cognitive Infrastructure

The paper proposes a new interdisciplinary field called Cognitive Infrastructure Studies (CIS) to examine how AI systems act as invisible, foundational cognitive infrastructures that shape what people can know and do in digital societies. It argues that these infrastructures, through anticipatory personalization and adaptive invisibility, automate relevance judgments and shift epistemic agency to non‑human systems. CIS offers methodological tools, such as infrastructure breakdown experiments, to uncover the hidden cognitive dependencies created by AI preprocessing across individual, collective, and societal levels.

By Giuseppe Riva