A Durability and Cross-Language Transfer Benchmark for a Validated Teaching-Feedback Classification Protocol

Institutions collect far more open-ended teaching-evaluation feedback than they read. A prior study introduced a validated protocol for classifying such comments by thematic category and sentiment, built from a documented annotation guide, an intra-annotator reliability measurement, stratified cross-validation, and a held-out evaluation on a Spanish institutional corpus with a frozen-encoder design.

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