arXiv Machine Learning

The Checking Problem: What must be true before AI ships in a regulated firm

arXiv:2607. 28666v1 Announce Type: cross Abstract: Enterprise AI programmes stall at a rate that is widely quoted and poorly explained.

arXiv AI
Sep 3

READY or Not: Reliable Enterprise Agent Deployment

READY or Not: Reliable Enterprise Agent Deployment introduces a framework for qualifying AI agents for enterprise workflows. It measures reliability and operating cost under various oversight policies, selects the minimum‑cost policy that meets a specified reliability target, and statistically qualifies it on held‑out cases. In a clinical audit study, READY revealed that two agents with nearly identical autonomous accuracy required markedly different levels of human review to achieve the same reliability target.

By Veronica Chatrath (Christy), Bryan Zhu (Christy), Jingxuan Fan (Christy), George Pu (Christy), Soham Dinesh Tiwari (Christy), Soham Dan (Christy), Ryan Young (Christy), Yuan (Christy), Li, Yuang Yao, Apaar Shanker, Minglai Yang, Daniel Yue Zhang, Yunzhong He, Ying Liu, Chenguang Wang, Zhijun Yin, Yuan Xue
arXiv AI
Aug 28

Invocation-Level Reliability of Tool-Using Agents

The paper investigates the reliability of tool‑using agents, focusing on two failure modes: selecting the wrong tool and constructing incorrect arguments. It introduces a correct‑invocation rate metric to distinguish these errors and evaluates five open‑weight models on multi‑step tasks up to depth 8, finding that by depth 6 about 70% of a model’s clean‑context capability is lost due to earlier mistakes. The study reveals that exact‑match scoring against a fixed gold trajectory forces severity and recovery parameters to extreme values, and proposes a conditional‑on‑state scoring remedy that yields more realistic severity estimates.

By Afiya Noorain, Subhranshu Mohanty, Amritesh Banerjee, Abhijit Dasgupta
arXiv AI
Sep 17

PACT: Can Enterprise AI Assistants Be Trusted Under Pressure?

The paper introduces PACT, a benchmark designed to evaluate how well enterprise AI assistants follow compliance rules when faced with various pressures such as persistent users or hurried managers. PACT covers twelve regulated domains and forty-eight realistic multi‑turn scenarios, pairing each rule with a shortcut that violates it and applying different pressures across wording and system‑prompt modes. Using PACT, the authors profile six metrics of compliance and aggregate them into a PACTScore, revealing significant variability among 22 LLM models and that even top performers misapply rules 6–10% of the time, with user pressure increasing violations by 65% on average.

By Mika Okamoto, Ansel Kaplan Erol