arXiv:2608. 12670v1 Announce Type: new Abstract: IT service management (ITSM) systems accumulate large volumes of heterogeneous ticket data that are difficult for sales and executive stakeholders to convert into actionable intelligence.
arXiv:2607. 26075v1 Announce Type: cross Abstract: We present IDP AutoOpt, an autonomous LLM agent that discovers high-performing configurations for intelligent document processing (IDP) pipelines.
arXiv:2607. 25042v1 Announce Type: new Abstract: The evolution of customer support systems is rapidly advancing with agentic chatbots, yet these systems face significant limitations when accessing enterprise data without predefined API endpoints.
arXiv:2606. 01417v1 Announce Type: new Abstract: Turkey's e-Government Gateway (e-Devlet) serves over 68 million registered users with more than 9,200 government services, and is increasingly integrating artificial intelligence into citizen-facing applications such as chatbot assistants and eligibility assessments.
arXiv:2608. 03413v1 Announce Type: new Abstract: As artificial intelligence (AI) continues to evolve and mature, recent AI practices have moved beyond large language models (LLMs) and text or image generation tasks, increasingly integrating tools, agents, and harnesses to solve real business and industrial problems.
arXiv:2606. 19630v1 Announce Type: new Abstract: The March 2020 INCOSE INSIGHT special issue on AI and Systems Engineering (SE) became the most downloaded issue in the publication's history and launched a research community that now draws over 250 registrants to its annual workshop.
arXiv:2606. 26203v1 Announce Type: new Abstract: As AI agent protocols proliferate, the governance structures shaping their interoperability standards remain empirically underexamined.
arXiv:2608. 03311v1 Announce Type: cross Abstract: Enterprise compliance management requires rapid adaptation to evolving regulatory frameworks (e.
arXiv:2607. 19941v1 Announce Type: cross Abstract: As AI agents become integral to business workflows, establishing guiding user experience (UX) principles is crucial for ensuring user trust and successful adoption.
arXiv:2606. 26595v1 Announce Type: new Abstract: Enhancing the analysis of service feedback is essential for public sector organizations, particularly tax administrations, where trust and compliance depend on fair and effective service delivery.
arXiv:2607. 05638v1 Announce Type: cross Abstract: Teams deploying large language models in business contexts need evaluation systems, yet most treat evaluation as static model selection: run benchmarks, rank models, deploy the winner.
arXiv:2606. 09848v1 Announce Type: cross Abstract: As generative and agentic AI becomes embedded in everyday products, practitioners face a persistent challenge: how to design human-AI coordination -- the ongoing mutual adjustment between users and AI systems as mediate through interfaces-that supports usability, trust, and safety.
arXiv:2607. 08177v1 Announce Type: new Abstract: In this paper, we study the automatic schema generation problem: given a collection of historical ship maintenance and operational reports across multiple form categories, automatically discover compact and informative schemas that capture the essential information requirements of each report type.