arXiv AI

Robust Explanations for User Trust in Enterprise NLP Systems

arXiv:2604. 12069v3 Announce Type: replace-cross Abstract: Robust explanations are increasingly required for user trust in enterprise NLP, yet pre-deployment validation is difficult in the common case of black-box deployment (API-only access) where representation-based explainers are infeasible and existing studies provide limited guidance on whether explanations remain stable under real user noise, especially when organizations migrate from encoder classifiers to decoder LLMs.

arXiv AI
Aug 11

Embedding Trust: Semantic Isotropy Predicts Nonfactuality in Long-Form Text Generation

arXiv:2510. 21891v2 Announce Type: replace-cross Abstract: To deploy large language models (LLMs) in high-stakes application domains that require substantively accurate responses to open-ended prompts, we need reliable, computationally inexpensive methods that assess the trustworthiness of long-form responses generated by LLMs.

By Dhrupad Bhardwaj, Julia Kempe, Tim G. J. Rudner
arXiv AI
Jul 17

Towards a Unified Multidimensional Explainability Metric: Evaluating Trustworthiness in AI Models

arXiv:2607. 14315v1 Announce Type: cross Abstract: In this paper, we present a comprehensive framework for assessing the explainability of various XAI methods, such as LIME and SHAP, across multiple datasets and machine learning models, with the ultimate goal of creating a unified multidimensional explainability score.

By Georgios Makridis, Georgios Fatouros, Athanasios Kiourtis, Dimitrios Kotios, Vasileios Koukos, Dimosthenis Kyriazis, Jonh Soldatos
arXiv AI
Aug 12

From Interpretability to Control: Insights from Six Years of the TrustNLP Workshop

arXiv:2608. 11171v1 Announce Type: cross Abstract: The Workshop on Trustworthy Natural Language Processing (TrustNLP), co-located with major ACL conferences since 2021, has grown from 8 proceedings papers to 41 over six editions, documenting a field-wide transition from post-hoc interpretability of static models to mechanistic understanding and proactive control of generative systems.

By Rahul Gupta, Abhinav Mohanty, Anaelia Ovalle, Anil Ramakrishna, Anubrata Das, Apurv Verma, Jwala Dhamala, Ninareh Mehrabi, Tharindu Kumarage, Yada Pruksachatkun, Yang Trista Cao, Kai-Wei Chang, Aram Galstyan