OpenAI Blog

Delivering high-performance customer support

Decagon and OpenAI deliver high-performance, fully automated customer support at scale

OpenAI Blog
Sep 29, 2025

Building OpenAI with OpenAI

At OpenAI, we rely on our own technology to help streamline work, scale expertise, and drive outcomes. In our new series, OpenAI on OpenAI, we share lessons to help other organizations do the same.