arXiv Computation and Language By Hyunseo Oh, Chong-Kwon Kim, Yoonhyuk Choi

When Retrieval Helps: Selective Retrieval for Single-Turn Mental-Health QA

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The paper investigates how retrieval‑augmented generation (RAG) affects single‑turn mental‑health question answering. It introduces a lightweight selective retrieval policy that activates retrieval only when user queries exhibit psychoeducational, coping, or specificity needs, guided by a rule‑based safety trigger. Experiments show that unconditional retrieval improves specificity but degrades overall quality and safety, whereas selective retrieval maintains closed‑book performance for low‑need cases while avoiding these negative effects.

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