What Makes a Dialog Agent Useful?

Computer-Using Agent

DuplexWorld: Can voice agents help you get through the day?

arXiv:2608. 10716v1 Announce Type: cross Abstract: Speech-to-speech (S2S) voice agents are increasingly being incorporated into enterprise for customer care and as daily companions for consumers owing to the ease of the conversational modality over text.

A New Framework for Evaluating Voice Agents (EVA)

Introducing ChatGPT agent

Introducing ChatGPT agent: it thinks and acts, using tools to complete tasks like research, bookings, and slideshows—all with your guidance.

Introducing next-generation audio models in the API

For the first time, developers can also instruct the text-to-speech model to speak in a specific way—for example, “talk like a sympathetic customer service agent”—unlocking a new level of customization for voice agents.

Communication Policy Evolution for Proactive LLM Agents

arXiv:2606. 14314v1 Announce Type: new Abstract: LLM agents have rapidly evolved into autonomous systems, yet a persistent information gap remains between users and agents: communication is costly, while users' identical preferences further limit information exchange.