arXiv AI By Yiwen Zhao, Zhihao Wen, Yuchen Mao, Mingxuan Jiang, Yihao Hu, Pan Wang, Xin Zhang, Wei Wu

Towards Better Agents for Multi-Turn User Interaction: The Next User Turn Is More Than Context

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The paper introduces FACA, a Feedback‑Aware Credit Assignment method that aligns each agent reaction with the preceding user‑to‑user segment, computes a locally normalized reaction advantage, and adds it to the terminal outcome advantage without requiring an extra critic or rollout. Experiments show that FACA improves performance across nine domains, especially in Telecom, and maintains the same ordering of gains in zero‑shot benchmarks such as Pare‑Bench and Co‑Gym.

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Aug 18

Towards Better Agents for Multi-Turn User Interaction: The Next User Turn Is More Than Context

The paper introduces FACA, a Feedback‑Aware Credit Assignment method that aligns each agent reaction with the preceding user‑to‑user segment, derives a locally normalized reaction advantage, and adds it to the terminal outcome advantage without requiring an extra critic or rollout. Compared to an outcome‑only Interactive GRPO baseline, FACA improves performance across nine domains by 5.91–10.22 percentage points on 8B and 14B models, with notable gains in Telecom. The approach demonstrates that next‑turn user reactions provide actionable local credit for enhancing multi‑turn user‑interacting agents.

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