arXiv Computation and Language By Liang-Yuan Wu, Zih-Ching Chen, Tongshuang Wu, Chao-Han Huck Yang, Hua Shen

SpeechEQ: Benchmarking Emotional Intelligence Quotient in Socially Aware Voice Conversational Models

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SpeechEQ is a new benchmark that evaluates the sociolinguistic reasoning of Speech‑Language Models (SLMs) by using a dataset of 2,265 dialogues covering 15 Emotional Quotient (EQ) subscales from EQ‑i 2.0 theory. The framework introduces a multi‑turn evaluation protocol and a Spoken EQ (SEQ) score inspired by human EQ assessments. Experiments reveal that current multimodal models suffer from a text‑reliant shortcut, an alignment‑induced safety trap, and contextual amnesia, limiting their emotional awareness in spoken interaction.

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