arXiv:2608. 15949v1 Announce Type: cross Abstract: Recent advances in large language models (LLMs) have enabled their use as conversational recommender systems (CRS), demonstrating strong recommendation accuracy and natural dialogue.
By Cedar Site Bai, Duanshun Li, Zhenyu Liao, Sheikh Sarwar, Huiyuan Chen, Yuan Chen, Changhe Yuan, Haiyang Zhang, Qilin Qi
RealWorldShop introduces a new benchmark for conversational shopping agents, featuring 3.28 million grounded products, structured shopping episodes, a profile‑grounded user simulator, and role‑play evaluation. Analysis reveals that existing systems generate locally plausible responses but struggle with state tracking, constraint updating, and grounded convergence, especially in ambiguous or multi‑intent scenarios. The authors propose REALSHOP_AGENT, a session‑control framework with explicit state management, shopping‑flow control, catalog‑grounded retrieval, and runtime guards, which consistently outperforms strong baselines on the benchmark.
By Xinwei Yang, Kelong Mao, Yudong Guo, Sulong Xu, Simiu Gu, Chen Huang, Wenqiang Lei
arXiv:2602. 06470v3 Announce Type: replace-cross Abstract: Scaling training data and model parameters has long driven progress in large language models (LLMs), but this paradigm is increasingly constrained by the scarcity of high-quality data and diminishing returns from rising computational costs.
By Changyue Wang, Weihang Su, Qingyao Ai, Xingzhao Yue, Rui Zhang, Xiaojia Chang, Yiqun Liu
arXiv:2607. 00010v1 Announce Type: cross Abstract: Conversational recommender systems (CRSs) are a core component of next-generation intelligent recommender systems because they enable users to actively elicit preferences, clarify intentions, and adapt recommendations in real time.
By Nipun B Nair, Tongtong Wu, Weiqing Wang
arXiv:2607. 29002v1 Announce Type: new Abstract: Online shoppers increasingly turn to AI shopping assistants, using images and multi-turn dialogue to express and refine product needs that are difficult to articulate in text alone.
By Zeying Hao, Hao Guo, Mengtao Xu, Yimin Hu, Yuheng Song, Zesheng Zhou, Jinsong Lan, Xiaoyong Zhu
The paper introduces PLUS, a framework that uses reinforcement learning to generate text-based summaries of individual users’ preferences, characteristics, and past conversations. These summaries condition a reward model, allowing it to predict personalized response preferences and improving reward accuracy by 11–77 % over the standard Bradley‑Terry model. PLUS demonstrates robust performance with new users and topics, achieves a 25 % improvement over existing personalized RLHF techniques, and enables zero‑shot personalization for state‑of‑the‑art models like GPT‑4.
By Hyunji Nam, Yanming Wan, Mickel Liu, Peter Ahnn, Jianxun Lian, Natasha Jaques