arXiv AI By Guillermo Gil de Avalle, Laura Maruster, Shaina Raza, Christos Emmanouilidis

DiagFlowBench: Evaluating How Language Models Handle Off-Procedure Inputs in Grounded Diagnostic Dialogue

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arXiv:2606. 17904v1 Announce Type: new Abstract: Language models increasingly serve as advisory systems in maintenance operations.

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arXiv AI
Jul 15

Operationalising Multi-Dimensional Evaluation for Conversational Agents: A Scalable, Governed Pipeline with Selective Re-evaluation and Model Benchmarking

arXiv:2607. 12085v1 Announce Type: new Abstract: Evaluating retail conversational agents requires methods beyond lexical-overlap metrics to assess intent alignment, factuality, helpfulness, clarity, tone, and overall response quality.

By Niranjan Kumar M, Balaji Nagarajan, Karthik Nair, Faysal Satter, Nithin Surendran
arXiv Computation and Language
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MTDiag: A Multi-Turn Diagnostic Dataset Towards Clinically Meaningful LLM Evaluation

MTDiag is a newly released multi-turn diagnostic dialogue dataset designed to evaluate large language models (LLMs) in clinically meaningful ways. It is built from DDXPlus, MIMIC-IV, and AJCR case reports, covering both common emergency department presentations and rare conditions, and normalizes cases into a canonical schema using UMLS concept identifiers and ICD-10 codes. The dataset includes a UserLM‑8B utterance‑generation pipeline and physician‑validated natural‑language utterances, and introduces clinical knowledge‑grounded metrics that go beyond simple diagnostic accuracy for multi‑turn differential diagnosis tasks.

By Pia Chouayfati, Alexander M. Fichtl, Miriam Ansch\"utz, George Doumat, Georg Groh
arXiv Computation and Language
Sep 25

Proactive for Uncertainty: Cause-Aware Error Diagnosis and Interactive Clarification for Spoken Dialogue Systems

The paper introduces a cause-aware error recovery framework for cascaded Automatic Speech Recognition – Large Language Model (ASR‑LLM) pipelines in Spoken Dialogue Systems. It replaces simple ASR confidence filtering with precision‑focused detectors that use deep ASR latent representations to classify token‑level errors into perception, comprehension, and deletion failures. This fine‑grained diagnosis enables the LLM to execute targeted, multi‑turn clarification strategies, leading to a more than two‑fold increase in recall on domain‑shift errors and significant reductions in word error rate and downstream task errors across varied accents, distortions, and domains.

By Yizhou Peng, Ziyang Ma, Changsong Liu, Yi-Wen Chao, Xie Chen, Eng Siong Chng
arXiv AI
Jul 16

Not All Needles Are Found: How Fact Distribution and Don't Make It Up Prompts Shape Retrieval, Reasoning, and Hallucination in Long-Context LLMs

arXiv:2601. 02023v2 Announce Type: replace-cross Abstract: As Large Language Models (LLMs) increasingly utilize massive context windows as working memory for autonomous tasks, their reliability fluctuates significantly depending on how information is distributed in real-world corpora.

By Amirali Ebrahimzadeh, Seyyed M. Salili