OpenAI’s research assistant helps teams analyze millions of support tickets, surface insights faster, and scale curiosity across the company.
At OpenAI, we rely on our own technology to help streamline work, scale expertise, and drive outcomes. In our new series, OpenAI on OpenAI, we share lessons to help other organizations do the same.
Learn how OpenAI uses AI to enhance support, cutting response times, improving quality, and scaling to meet hypergrowth.
OpenAI has grown a lot. We remain focused on the same core—pursuing frontier AI research that accelerates human progress–but we now also deliver products used by hundreds of millions of people.
The OpenAI team is now 45 people. Together, we’re pushing the frontier of AI capabilities—whether by validating novel ideas, creating new software systems, or deploying machine learning on robots.
OpenAI is a non-profit artificial intelligence research company. Our goal is to advance digital intelligence in the way that is most likely to benefit humanity as a whole, unconstrained by a need to generate financial return.
A vision for the future of AI, focusing on access, safety, and shared prosperity as OpenAI works to ensure AGI benefits everyone.
OpenAI’s customers can leverage Scale’s AI expertise to customize our most advanced models.
OpenAI reflects on ten years of progress, from early research breakthroughs to widely used AI systems that reshaped what’s possible. We share lessons from the past decade and why we remain optimistic about building AGI that benefits all of humanity.
OpenAI plans to acquire Ona to expand Codex with secure, persistent cloud environments, enabling long-running AI agents across enterprise workflows.
The entire team has joined OpenAI.
OpenAI acquires TBPN to accelerate global conversations around AI and support independent media, expanding dialogue with builders, businesses, and the broader tech community.
OpenAI built a system to extract contract data quickly, cutting turnaround times and making it easier for teams to access the details they need.