arXiv:2608. 14068v1 Announce Type: cross Abstract: Conversational recommendation for e-commerce is increasingly mediated by large language models (LLMs), yet many real-world deployments operate under a stricter requirement: recommendations must be drawn only from a merchant's fixed catalog, without web search or unsupported product claims.
arXiv:2606. 10156v1 Announce Type: cross Abstract: As recommender systems transition toward agentic, multi-turn conversational interfaces, evaluation paradigms have struggled to keep pace.
arXiv:2606. 17698v1 Announce Type: new Abstract: As LLM-based shopping agents enter production, existing benchmarks fail to capture how a shopper's requirements arrive: stated implicitly in the query, recorded in a profile, or revealed only when the right question is asked.
arXiv:2606. 12924v1 Announce Type: new Abstract: We present a modular two-agent simulation framework for evaluating conversational shopping assistant architectures.
RealWorldShop introduces a new benchmark for conversational shopping agents, featuring 3.28 million grounded products, structured shopping episodes, a profile‑grounded user simulator, and role‑play evaluation. Analysis reveals that existing systems generate locally plausible responses but struggle with state tracking, constraint updating, and grounded convergence, especially in ambiguous or multi‑intent scenarios. The authors propose REALSHOP_AGENT, a session‑control framework with explicit state management, shopping‑flow control, catalog‑grounded retrieval, and runtime guards, which consistently outperforms strong baselines on the benchmark.
arXiv:2608. 09282v1 Announce Type: new Abstract: Real-world shopping often requires constructing a basket of complementary items rather than retrieving a single product.
arXiv:2608. 06632v1 Announce Type: new Abstract: Industrial recommendation systems predominantly adopt a passive ranking paradigm that infers user preferences from implicit behavioral signals (e.
User experience is a first-class objective in industrial e-commerce recommender systems (RS). Post-ranking strategies, which govern diversity, similarity, and exposure over a ranked list, are widely deployed in industrial RS for their simplicity and low serving cost.
arXiv:2607. 17719v2 Announce Type: replace Abstract: User experience is a first-class objective in industrial e-commerce recommender systems (RS).
arXiv:2607. 17719v1 Announce Type: new Abstract: User experience is a first-class objective in industrial e-commerce recommender systems (RS).
Recommender systems increasingly face a choice among heterogeneous agents -- collaborative filters, sequential models, content-based retrievers, and LLM-based rerankers -- yet no single agent is uniformly best. We study this choice as task-aware agent ranking under cost constraints using RouteRec, a framework that compares request-level hard selection with item-level learned aggregation over four traditional recommender agents and one LLM reranker agent.
RPTune is an end‑to‑end framework that improves in‑context catalog search for small merchant businesses by learning to curate product catalogs and fine‑tuning large language models (LLMs) with catalog‑grounded supervision. It uses an encoder‑reorganizer curator to order and prune products based on LLM feedback, and then applies context‑relative rewards during LLM post‑training. Across seven real merchants and 100 complex conversational queries per merchant, RPTune boosts search accuracy by up to 31.4 percentage points from curation alone and an additional 10.3 points on average from post‑training.
The paper presents a method for fine‑tuning a large language model (LLM) recommender to generate personalized, non‑harmful explanations for its recommendations. By training two LLM‑judge reward models and using constrained GRPO, the authors achieve a significant increase in the PASS rate for all three criteria, from 0.649 to 0.956 on their own judges and from 0.677 to 0.931 on an independent judge. The fine‑tuned model maintains its original recommendation performance, demonstrating that LLM‑based recommenders can be adapted to complex tasks without loss of effectiveness.