arXiv:2606. 28002v1 Announce Type: cross Abstract: Insurance fraud imposes substantial financial losses and operational inefficiencies, raising premiums and impacting trust among legitimate policyholders.
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The paper introduces DualEvasion, a benchmark that evaluates evasion detection in earnings call Q&A using both textual transcripts and vocal cues. It contains 505 annotated question‑answer pairs from 60 calls, each labeled for textual evasion (direct vs. evasive) and speaker confidence (confident vs. unconfident). Experiments show that current multimodal models struggle to detect vocal confidence, especially in unconfident responses, and that providing speaker‑level references only modestly improves performance, leaving a significant gap compared to humans.
arXiv:2606. 24523v1 Announce Type: cross Abstract: Scam phone calls exploit vulnerable communities worldwide, yet research on detection has focused almost exclusively on English and other high-resource languages.
arXiv:2609.13893v1 Announce Type: new Abstract: Earnings conference calls are a primary channel through which managers disclose information under analyst scrutiny. Prior work has linked vocal and lex...
The paper introduces MAD2, a synthetic benchmark of 1,000 two‑speaker dialogues with about 10 hours of audio and 1,230 check‑worthy sentence annotations for spoken claim verification. It proposes a calibrated multimodal fusion approach that combines a context‑aware audio encoder with a dialogue‑aware text model. Experiments show that adding dialogue context improves verification performance, though the gains differ across scenarios, and that fusion offers the largest advantage when full‑dialogue context is available, though it does not consistently outperform text alone.
The paper introduces a validation‑gated audit framework for voice AI customer‑care systems, treating them as stateful, multi‑turn, tool‑mediated interactions where bias and safety can manifest as added burdens before a final decision. The framework distinguishes between native speech‑to‑speech, cascaded ASR‑to‑LM‑to‑TTS, and hybrid architectures, and applies matched service facts across controlled caller presentation conditions to validate fact invariance, presentation cues, artifacts, and acoustic measurements. It outlines seven validation gates, a six‑family metric set, and demonstrates the approach with a synthetic refund‑dispute audit example, while noting that production results are withheld until the protocol is satisfied.
TRILOGUE is a new trilingual benchmark for spoken dialogue fact‑checking, covering English, Russian, and Kazakh. It includes almost 12,000 dialogues, 187,000 turns, and 390 hours of paired audio with ASR transcripts and word‑level timestamps, as well as nearly 5,000 human‑recorded Russian and Kazakh files. The dataset supports tasks such as claim check‑worthiness detection, evidence retrieval, and claim verification under various input conditions, and baseline experiments reveal challenges with ASR errors and cross‑lingual transfer, especially for Kazakh.