arXiv Machine Learning By Jiung Lee, Hongseok Namkoong, Yibo Zeng

Design and Scheduling of an AI-based Queueing System

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arXiv:2406. 06855v3 Announce Type: replace-cross Abstract: To leverage prediction models to make optimal scheduling decisions in service systems, we must understand how predictive errors impact congestion due to externalities on the delay of other jobs.

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arXiv AI
Aug 28

A Multi-Modal AI Framework for Real-Time Queue Prediction, Management and Optimisation in Intelligent Border Control Systems

The paper proposes a multi‑modal AI framework for real‑time queue prediction, management, and resource optimisation in border control systems. It integrates heterogeneous data sources using LSTM networks for forecasting and applies Model Predictive Control and scheduling optimisation to generate actionable policies for officers. Evaluation on synthetic traffic data shows up to 35% reduction in prediction error, 30% lower average waiting time, and nearly 20% higher throughput compared to ARIMA and rule‑based methods.

By Varvara Mama, Eleni Veroni, Nikolaos Kapsalis, Christos D. Nikolopoulos, Anargyros T. Baklezos