arXiv:2607. 28648v1 Announce Type: cross Abstract: Large Language Models (LLMs) are increasingly used for emotional support tasks, such as negative thought reframing.
arXiv:2609.05806v1 Announce Type: new Abstract: Emotion Recognition in Conversations (ERC) aims to identify speakers' emotions in multi-turn dialogue. Accurate emotion recognition can support a wide...
arXiv:2607.23648v2 Announce Type: replace Abstract: Using large language models (LLMs) to assist psychological counseling is an important task in the field of natural language processing. The constru...
arXiv:2504. 11837v3 Announce Type: replace-cross Abstract: Emotional support conversation (ESC) aims to alleviate people's emotional distress through effective conversations.
arXiv:2604. 00819v2 Announce Type: replace-cross Abstract: Understanding emotions in natural language is inherently a multi-dimensional reasoning problem, where multiple affective signals interact through context, interpersonal relations, and situational cues.
arXiv:2507. 10599v2 Announce Type: replace-cross Abstract: As large language models (LLMs) increasingly power conversational agents, understanding how they model users' emotional states is critical for ethical deployment.
arXiv:2608. 10448v1 Announce Type: new Abstract: Multimodal emotion recognition in conversation (MERC) requires understanding complex interactions between verbal and non-verbal cues.
arXiv:2510. 09905v2 Announce Type: replace Abstract: When an AI assistant remembers that Sarah is a single mother working two jobs, does it interpret her stress differently than if she were a wealthy executive?
arXiv:2507.01594v2 Announce Type: replace Abstract: Task-oriented dialogue (ToD) systems aim to help users accomplish goals through natural language interaction. Beyond task success, effective ToD sy...
arXiv:2608. 10810v1 Announce Type: cross Abstract: Emotion understanding in discourse requires reasoning beyond surface sentiment because speakers often convey affect through indirect, implicit, polite, ironic, or deliberately mismatched expressions.
The paper introduces FIGS, a dual‑axis evaluation framework for multi‑turn sycophancy that avoids penalizing empathy. It uses a 10‑turn conversational simulator with 500 diverse scenarios to test whether models stay truthful while keeping praise proportional, and whether they show calibrated validation of user feelings. The study finds that current models either drift toward sycophancy or become overly detached, highlighting an unresolved trade‑off in sustained dialogue.
Existing emotional support conversation systems mainly focus on one-on-one seeker-supporter interactions and individual emotional states, leaving interpersonal relations in multi-party scenarios under...
The paper introduces RESCUE-BENCH, a benchmark for relation-aware multi‑party emotional support conversation systems. It is built from real couple and family interview data, comprising 191 samples, 7,079 annotated turns, and 1,064.8 minutes of video, and defines six tasks that assess relational understanding and relation‑sensitive support. Experiments with ten large language models show that while they handle local emotional cues reasonably well, they struggle with tasks that require modeling interpersonal relations, such as predicting relation patterns, viewpoints, and support strategies.